CHAD DUNCAN

1405 Lee St.

McKinney, Texas  75069

(972)302-7561

CHADMICHAELDUNCAN@YAHOO.COM
 

PROFILE

Heavily passionate Operations Manager / Master Scheduler, Project Planner, CSR, Machine Operator and Materials Expert with solid experience managing all levels of multiple projects, including budgeting and administration. As a change agent I am confident in my ability to teach all employees how to run their departments, access schedules and how to think on the run.  Creating a business plan for a productive shop gives employees both direction and empowerment. I’ve spent the last 20 years as the go to man within many departments in three different companies. Quality Management and team leading are essential to success and stresses daily. Team building while testing personnel for strengths and weaknesses is a must for future growth.

 

EDUCATION
University of Phoenix Dallas, TX, USA
BSBM – Bachelors of Science in Business Management
Graduated July 28, 2012

Collin County Community College Plano, TX, USA 1991

Computer Science

62 cumulative hours with emphasis in Technical Writing, English and Computer Science.

 

QUALIFICATIONS

·   Experienced Project Manager/Master Scheduler/CSR/Estimator 

·   15+ years hands on machine operation with cutters, folders, stitchers, perfect binders

·   Multiple positions held within organizations due to being a confident change agent and leader

·   Budget development, allocation and monitoring

·   Strong proficiency in managing variety of business forms for corporate needs.

·   Fluent in all commercial printing processes – Digital, Sheetfed, Web, Screen, Flexo

·   Years of background in color ok’s on Sheetfed/Web/Flexo, 1 to 5 color inline screen,digital

·   Team coaching on a regular basis to promote and maintain unity

·   Successful with staff development – hiring, training, terminating and devising plans of development

·   Working supervisor – able to run all related finishing equipment along with managing crews

·   Purchasing/ Outsourcing/Bulk Mailing and fluent in all postal regulations and requirements

·   Shipping management from LTL, ground, express – multi drops shipments

·   Customer service professional – years of direct contact with clients in person, via phone and e-mail

·   Expert with HAGEN SYSTEM, SAP, FILEMAKER, Primavera P6, Print Smith, Adobe, InDesign, JD Edwards, Prism, Metrix, Microsoft Office programs (Excel, PowerPoint, Access, Word, Access)

PROFESSIONAL EXPERIENCE

O’Neil Data Systems

Plano, TX. June 2013-Present

Finishing Manager

Coordinated all printed materials for health insurance companies through the finishing process.  Strict adherence to HIPPA regulations in reference to client information.  Regular cross-training of new personnel to strengthen the team and how to verify personal information is separate for each item produced.  Constant adaptation to printed materials coming off state of the art T200 and T400 HP digital web presses.  Schedule juggling is a constant through the daily process of manufacturing.

Quad Williamson

Dallas, TX. July 2012 – June 2013

Production Manager

Coordinator of incoming production projects from various clients, while ensuring estimates are accurate, production timelines are feasible and delivery of expectations on quality are within the production plan.  Managing 5 sales people, planning incoming jobs, verifying and managing schedules, coordinating press ok’s and outsourcing, verifying estimates and writing production plans through shipping of final product. 
ConocoPhillips, Bartlesville, OK 2007-2011

Print/Lead Production Coordinator

 

Most companies would classify this position as the Plant Manager - Lead over all sheet fed and digital printing and bindery functions, plus shipping. Wear the hat of Master Scheduler, Purchasing of all supplies, rollers - anything incoming to the shop. Also act as estimator and final billing initiator.  This position was the combination of 4 different individual jobs in one.

Manage all Printing Center print production, perform all scheduling of incoming print projects, coordinate all press oks and pull sheet filing, delegate and dictate all preventive maintenance - including regular maintenance of machinery as well as expanded delegation of job responsibilities to all employees for the teamwork concept.
Great Western Industries, Dallas Texas 2005-2007
Master Scheduler/Estimator

Planning and controlling of all manufacturing phases from origination of order to shipment.

 

Implemented color coding of stock codes for recycling, revised planning meetings for a preview of jobs before press created the process map for a Planning department to eliminate spoilage on repeat projects or repeat functions.

Integracolor, Mesquite, TX 1995 – 2001, 2001 - 2005

Estimator/Planner

Estimating of all printing projects from screen printing, sheet fed, web, digital - xeikon and indigo presses and flexo, fulfillment, bindery. Compiling financial numbers for job profitability and transferring to sales reps for client approval. Equipment including Mitsubishi 6 and 8 color sheetfed presses, Komori Sheetfed UV and web, large Inline screen 5 color and single color presses, flexo press/rewinding, large format diecutting/bobst/roller press/clamshell, laminating large and small format, tag stripping/stringing,Fulfillment of large kitting projects with automated picking lines, shipping ltl, direct truck, drop shipments ups/fedex.

Fulfillment Supervisor

Controlled all printing projects from the aspect of kitting, filling orders and preparing drop shipments on a time rush basis. Crews included up to 40 people per shift with 3 shifts working up to 7 days a week, 24 hours a day on a rotating basis. Responsibilities included tasking all Plant functions with Vice President of Operations, including lending assistance to Shipping manager to meet schedules.  Constantly created new methods of kitting line setup have led to positive efficiencies while using existing crews per shift.  Purchased custom carton machine to save expense of purchasing cartons from outside sources, reducing carton expenses by 34% annually. 

Production Scheduler / Shipping Coordinator
Scheduling of three printing plants from prepress, plating, sheetfed, screen bindery and tagging, fulfillment, cutting, folding, shipping. Outside vendor / job outsources as well as pre-planning meetings included in duties. Changed workflow of master schedule from basic Microsoft Excel to Hagen System scheduling for monitoring job progress in real-time.  Addressed time/data collection errors and devised fool proof plans of action to keep accurate data on projects worked to balance against job estimates.

Quality Control Supervisor

Responsible for all customer and self-press checks, sample pulling while all projects are on press, including middle of the night press oks. Duties included cataloging spoilage reports, tracking types of spoilages, administering color tests to prospective employees as well as existing, and timely sample shipping and approval.  Designed and monitored pull-sheet system to set house densities standard with ability to track printing issues down to specific sheet counts with this method of tracking by press counts. 

 

Transformed Quality Control within one years time from a single entity of responsibility to maintenance of quality responsibilities turned over to department managers - eliminating this position altogether.

 

Donruss / Playoff - February 2001 to November 2001 – Arlington, TX.

Production Manager / Customer Service Representative

Complete functions of all trading card estimating, production, packaging and finishing. Responsible for submitting estimates to vendors within a budget, having all processes printed, shipped and completed within a specific deadline. Duties included color ok's, estimating, cataloging players names, securing photo shoots of memorabilia, transfer of memorabilia to outside vendors for cutting/sawing, packaging printing for cards (flexo), and final pack out including ground shipping to clients.

 

Managed 8 to 12 programs annually with each valued over 2 million dollars each.

Color Dynamics 1989 - 1995
Cutter/Folder Combination Operator / Bindery Supervisor
Responsible for all commercial printing jobs finishing from a cutting standpoint. Spent extended time running many bindery machines, Including 22” and 26" Stahl folders with 8pg and 16pg units, pile fed folders, Polar Cutters, Wholenberg cutters, Macy and Heidelberg Stitchers, Hand stitchers, 3 hold drills, Collating Lines, Rossback Scoring machines, Heidelberg Cylinder Presses and Windmills.